You can login to your client management portal to set up and modify a wide range of features. Click here to login
Where can I manage my features?
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What features will I get
Callnet offers a large number of features on VoIP. Please click here to view them
What are the calling rates?
Calling rates are dependent upon the plan you choose or have chosen. To find out more, please contact us.
Where can I find user guides?
A range of user guides are available on our site. Click here for user guides
What services are available in my area?
We can usually supply services to most urban and rural areas that have broadband coverage. To check that service is available in your area, please click here
How can I check my billing usage?
You can login to the client billing portal at any time to check your billing. Click here to visit the billing portal.
How does installation happen?
Installation varies from customer to customer and from product to product – so it really depends upon what services you will be ordering. Please see this page for detailed information.
How do I change plans?
If you would like to upgrade or downgrade your plan, please contact us so that we can best assist you.
Do your prices include GST?
No, all pricing is exclusive of GST at the prevailing rate (currently 15%).
What about your Faxmail service?
Callnet’s Faxmail also uses T.38. Faxes are delivered real time to your specified email inbox. When you send a fax it is delivered real time to the recipient. You receive email confirmation on whether your fax has been sent successfully or not.